Practice Policies

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Understanding the practice policies regarding insurance and financial options is crucial for patients seeking dental care. Our office is committed to making dental care accessible by navigating dental insurance intricacies, offering various payment options, and assisting you with any questions regarding financial policies or financing options to ensure a smooth and informed treatment process.

Insurance Policy

Dental Insurance is different from Medical Insurance. Please review the insurance benefit booklet you received from your provider to better understand the benefits that are available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your policy.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

Financial Policy

For your convenience, we accept payments made with cash, checks, debit cards, Visa, MasterCard, Discover, and American Express. 

Cancellations

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.

Many of our patients would like to come earlier for their appointments; however, since our appointments are longer patients need to make arrangements with their employers in order to take the time off. Our longer appointments prevent us from calling a patient at the last minute to fill canceled, broken, or failed appointments. Therefore, our office requires one business day as a minimum for each hour of scheduled appointment time. If these minimum requirements are not met, then a cancellation charge will apply.

Hygiene Appointments: $50 for each hour of appointment time scheduled.

Doctor Appointments: $100 for each hour of appointment time scheduled.

Dental Insurance

We will do our best to answer any questions you may have regarding your dental coverage. However, each policy is different and we cannot guarantee that your specific procedure will be covered. We will try to obtain the necessary information for you, but ultimately, it is the responsibility of the policy holder to know their contract guidelines or contact your insurance company, if there are issues or questions you may have. If the amount of insurance coverage will affect your decision regarding treatment recommendations, we will be happy to file a pre authorization on your behalf so that you will know your financial obligations prior to scheduling any appointments.

Payment Policy

A 10 % non-refundable deposit is due at the time of scheduling your surgery appointment. The remainder of the balance will be due prior to your being brought back to the operatory on the day of your surgery. Our office accepts: Cash, checks, Master Card, Visa, and Discover cards as forms of payment. We also offer outside financing through Care Credit, Prima Health Credit, and Proceed Finance as alternative financing options.

Please let us know if you have any questions regarding our office policies prior to signing this form.

I certify that I have read and understand the above policies.

Looking for a practice in the

Albany, Schenectady, Troy, Saratoga, Capital Region, Columbia, Ulster and Greene county
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Capital Region Periodontics and Dental Implants

ADDRESS

838 WESTERN AVE
Albany, 
NY 
12203

PHONE

Tel: 

518-489-3201

 | Fax: 

518-689-0035
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location
Capital Region Periodontics and Dental Implants
838 WESTERN AVE
Albany,
NY
12203
518-489-3201
HOURS

HOURS

Monday | 

8am - 5pm

Tuesday | 

8am - 5pm

Wednesday | 

8am - 5pm

Thursday | 

8am - 5pm

Friday | 

8am - 4pm

Saturday | 

Closed

Sunday | 

Closed
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